Refund Policy

1. Refund Eligibility

a. Online Courses / Training Programs

● Refunds are available within 7 days of enrollment, provided that:

○ You provide a valid reason for your dissatisfaction.

● No refunds will be issued after 7 days of enrollment.

b. Software / Digital Products

● Due to the nature of digital products, no refunds will be issued once access/download has been granted.

● If you experience technical issues, we will provide assistance to resolve them.

c. Services (Consultation / Custom Projects)

● Refunds for services are only issued if the project has not yet begun.

● If a project has started, partial refunds may be considered based on the work completed.

2. Refund Process

To request a refund, please email us at info@techcadd.com with the following: ● Full name
● Registration number
● Service or product purchased
● Reason for refund
Our team will review your request and respond within 5 business days.

3. Exceptions

Refunds will not be granted in cases of:

● Change of mind after the refund window
● Failure to use/access the service or product
● Violation of our terms of use or code of conduct

4. Contact Us

If you have questions about this policy, contact us at: info@techcadd.com